Leadership Level: Level 3.5 – Assistant Director

Compensation Range: $55,000 – $65,000, commensurate with experience

Schedule: Full-time, overtime as approved by the Director, regular evening and weekend work, and increased hours during Pride season.

POSITION SUMMARY

Stonewall Columbus seeks an Assistant Director, Business Operations & Infrastructure to support the Director of Business Operations in overseeing the organization’s systems, facilities, event operations, and operational execution. This role will lead day-to-day operational functions, including infrastructure management, facility use, event execution, Pride-related logistics, vendor coordination, and continuous improvement of internal processes.

The position is intended for a highly organized, solutions-oriented operations leader who can manage complex logistics, supervise staff and volunteers, collaborate across departments, and strengthen the operational backbone needed to support organizational growth and sustainability.

ESSENTIAL FUNCTIONS

Operations & Infrastructure Management

• Support oversight of the Stonewall Columbus Community Center, including maintenance, safety, and overall functionality.
• Manage vendor relationships related to facilities, maintenance, and infrastructure.
• Ensure compliance with safety, health, and regulatory requirements.
• Maintain systems for tracking organizational assets, equipment, and infrastructure needs.
• Identify operational challenges and proactively implement solutions.

Pride & Major Event Operations

• Lead operational planning and execution of Pride Festival, March, and related events.
• Coordinate vendors, logistics, permits, and operational systems.
• Support safety planning and crisis management coordination.
• Oversee Pride-related timelines, budgets in partnership with leadership, and execution readiness.
• Manage relationships with Pride committees, volunteers, and external partners.

Facilities, Rentals & Event Coordination

• Oversee building use, rentals, and event logistics throughout the year.
• Conduct site tours and manage client relationships related to facility use.
• Ensure proper setup, execution, and post-event processes for all events.
• Support revenue-generating opportunities through space utilization.

Team Leadership & Supervision

• Supervise coordinators, part-time staff, contractors, vendors, and volunteers as assigned.
• Provide guidance, training, and oversight to ensure high-quality execution.
• Foster a culture of accountability, responsiveness, and operational excellence.

Operational Systems & Continuous Improvement

• Develop and maintain operational procedures, checklists, and workflows.
• Monitor operational performance and identify opportunities for improvement.
• Ensure consistency, efficiency, and scalability across systems and processes.

Cross-Functional Collaboration

• Partner with Advancement to support event-related revenue opportunities, including Pride sponsorship execution and rentals.
• Collaborate with Community Programs & Learning to support program logistics and space needs.
• Coordinate with Executive Operations to ensure alignment on organizational priorities and timelines.

QUALIFICATIONS

Required Qualifications

• Bachelor’s degree or equivalent experience.
• 4-6+ years of experience in operations, event management, facilities management, or a related field.
• Strong project management and organizational skills.
• Experience coordinating complex logistics and multiple priorities.
• Excellent communication skills.
• Experience supporting the LGBTQ+ community or a related public-sector human-services field.
• Proficiency with computer programs necessary to complete the above tasks, including Outlook, Mailchimp, Salesforce, and other applicable systems.
• Must have a valid Ohio driver’s license, proof of automobile insurance, and pass a criminal background check.

Preferred Qualifications

• Experience managing large-scale events or festivals.
• Experience working in nonprofit or community-based organizations.
• Experience supervising staff, vendors, or volunteers.

SKILLS & COMPETENCIES

• Operational and systems thinking.
• Project and logistics management.
• Problem-solving and decision-making under pressure.
• Attention to detail and execution discipline.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaboration and cross-functional communication.
• Leadership and team development.

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this occupation

O (Occasionally) Occupation requires this activity up to 33% of the time (0 – 2.5+ hrs./day)

F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs./day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

Other Physical Requirements

Vision (Near, Distance, Color, Peripheral, Depth Perception)

Sense of Sound (Must be able and aware of communication from others in the environment.)

WORK ENVIRONMENT

This position is fully in-office, including regular evening and weekend coverage, active presence at the Community Center and off-site events, and the opportunity to flex scheduling with volunteer support. The position requires the ability to manage both strategic oversight and hands-on execution.

Accommodations

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Please contact the Director of Business Development or the Executive Director for further instructions on how to begin the ADA process.

This job description is written to provide essential functions, job expectations, and the employee’s ability to perform the position as described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent a contract of employment, and Stonewall Columbus reserves the right to change this job description and/or assign tasks for the employee to perform, as management may deem appropriate. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Your signature below acknowledges that you have read, understand, and can perform the requirements of the job.