Administrative Assistant – Stonewall Columbus

Compensation: $17-$20/hour based on education and experience

Schedule: 8:00 am – 3:00 pm (20 hours a week) – Overtime approved by management

POSITION SUMMARY 

The position requires a thoughtful communicator, both verbally and in writing; a multitasker who is organized with effective time management skills; an individual who demonstrates a willingness to learn and adapt; someone who strives for the highest standards of behavior, detail orientation, collaboration, and work ethic. The schedule for this position requires weekday/evening hours as well as occasional weekend hours to manage activities to benefit the organization.

The Administrative Assistant serves as the first point of contact for community members, visitors, and partners of Stonewall Columbus. This role ensures a welcoming, affirming, and professional environment at the Center, while also providing some administrative support across the organization.

The ideal candidate will be detail-oriented, organized, and committed to creating an inclusive and positive experience for all who engage with Stonewall Columbus.

ESSENTIAL FUNCTIONS 

Learn and understand the Stonewall Columbus organization and the Columbus community in an effort to best support community programs in relation to the Stonewall mission. Must be an individual who embraces innovation and continuous improvement, welcoming the challenge of finding creative ways to work smarter and connect with the community.

Front Desk & Community Support (90%)

• Greet and direct visitors, answer the main phone line, respond to general inquiries, and ensure a welcoming environment for all guests.
• Represent the Center, through oral and written communications.
• Provide community navigation support by offering basic resource information and referring visitors to staff, programs, or external partners as appropriate.
• Maintain a safe and orderly front desk and lobby space, ensuring materials are accessible and updated.
• Support daily building operations, including visitor check-in, mail distribution, and opening and closing procedures as needed.
• Provide clerical and administrative assistance, including scheduling, filing, data entry, copying, and correspondence.
• Manage office supplies inventory, coordinate vendor orders, and deliveries.
• Assist with organizational record keeping, reporting, and data entry in systems.
• Lead person in providing support of mailings or coordinating bulk mailing processes.
• Provide meeting support as needed (e.g., scheduling conference rooms, coordinating food, logistics).

Event & Program Support (10%)

• Provide administrative and logistical support for Stonewall Columbus programs and events, including Pride.

SKILLS & ABILITIES

• Education: Bachelors in human services, social work, psychology, or sociology field; preferred.
  • Or Associates Degree, with 2 years of customer service experience
  • Or High School Diploma with 4 years of customer service experience
• Experience:
  • One year of office administrative support experience is preferred.
• Computer Skills: Proficiency with computer programs necessary to complete the above tasks, including Outlook, Mailchimp, Salesforce, and other applicable systems.
• Driving and Background Check: Must have a valid Ohio driver’s license, proof of automobile insurance, and pass a criminal background check

PHYSICAL DEMANDS

• N (Not Applicable) Activity is not applicable to this occupation
• O (Occasionally) Occupation requires this activity up to 33% of the time (0 – 2.5+ hrs./day)
• F (Frequently)  Occupation requires this activity from 33%-66% of the time (2.5–5.5+ hrs./day)
• C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

Other Physical Requirements

• Vision (Near, Distance, Color, Peripheral, Depth Perception)
• Sense of Sound (Must be able and aware of communication from others in the environment.)

WORK ENVIRONMENT 

May be required to do visits to work within the community, where you may experience different temperatures, weather related impacts, and other allergens in the environment. Some general office environment.

Accommodations

Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Please contact the Director of Business Development or the Executive Director for further instructions on how to begin the ADA process.

This job description is written to provide essential functions, job expectations, and the employee’s ability to perform the position as described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent a contract of employment, and Stonewall Columbus reserves the right to change this job description and/or assign tasks for the employee to perform, as management may deem appropriate. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Your signature below acknowledges that you have read, understand, and can perform the requirements of the job.